Privacy Policy
SECTION 1 – Privacy Policy
Protecting your private information is our priority. This Privacy Policy governs the manner in which FBHS, LLC, DBA FreshBros.com collects, uses, maintains and discloses information collected from users (each, a “User”) of the www.Freshbros.com website (“Site”). This privacy policy applies to the Site and all products and services offered by FreshBros.com. The FreshBros.com website is an e-commerce site. By using the FreshBros.com website, you consent to the data practices described in this statement.
SECTION 2– Collection of your Personal & Non-Personal identification information
FreshBros.com may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
FreshBros.com may share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.
FreshBros.com may use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.
FreshBros.com may partner with another party to provide specific services. When the user signs up for these services, we will share names or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.
SECTION 3 – Protecting your Personal identification information
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.
FreshBros.com encourages you to review the privacy statements of websites you choose to link to from FreshBros.com so that you can understand how those websites collect, use and share your information. FreshBros.com is not responsible for the privacy statements or other content on websites outside of the FreshBros.com website.
FreshBros.com does not sell, rent or lease its customer lists to third parties.
FreshBros.com may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to FreshBros.com, and they are required to maintain the confidentiality of your information.
FreshBros.com will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on FreshBros.com or the site; (b) protect and defend the rights or property of FreshBros.com; and, (c) act under exigent circumstances to protect the personal safety of users of FreshBros.com, or the public.
FreshBros.com may request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.
We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.
From time-to-time, FreshBros.com may request information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
SECTION 4 – Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
In order to use this website, a user must first complete the registration form. During registration, a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.
Information about your computer hardware and software may be automatically collected by FreshBros.com. This information can include: your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the FreshBros.com website.
The FreshBros.com website may use “cookies” to help you personalize your online experience. Cookies are uniquely assigned to you and are a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
FreshBros.com does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
Some of our business partners may use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies.
SECTION 5 – How We Protect Your Information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over an SSL secured communication channel and is encrypted and protected with digital signatures.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
- See what data we have about you if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
We may store your data on servers provided by third party hosting vendors with whom we have contracted.
SECTION 6 – Opt-Out & Unsubscribe
We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from FreshBros.com
Email: markets@freshbros.com
Phone: (833) 377-4276
If you would like to stop receiving marketing or promotional communications via email from FreshBros.com you may opt out of such communications by clicking on the UNSUBSCRIBE button.
SECTION 7 – Images
Images on FreshBros.com website may not be used for any purpose without prior authorization. Publishers who would like to use our images must have written consent from FreshBros.com. Publishers may use our contact page for authorization of specific images on our website.
SECTION 8 – Changes to This Privacy Policy
FreshBros.com has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
SECTION 9 – Your Acceptance of These Terms & Contact Information
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (833) 377-4276 or via email.
If you have any questions about this Privacy Policy or feel that we are not abiding by the Privacy Policies of this site or your dealings with this site, please contact us at:
